Getting Your Shift Together: Making Sense of Organizational Culture and Change

It happens to you. It happens to everyone. In fact, in business, as everywhere else, it's happening faster all the time.

Fast-paced change is imperative in today's business environment, but organizational leaders are ill prepared to lead it and make it happen. You don't think so?

Then why do 75 percent of all mergers, acquisitions and general corporate change initiatives fail within the first three years?

In the past ten years alone:

More than half of all U.S. companies were restructured
Several hundred thousand companies were "downsized"
More than 100,000 firms were acquired and merged
Nearly a million organizations sought bankruptcy protection in order to continue operating
More than 500,000 others outright failed

In Getting Your Shift Together: Making Sense of Organizational Culture and Change, P.J. Bouchard and Lizz Pellet build a convincing case that creating successful, sustainable change in an organization depends on a "congruent culture." This would be a culture that lives up to the high-minded words of its vision and mission statements. This would be a culture in which employees have a voice in decision-making that affects them. This would be a culture that gets work done by following its formal policies and procedures rather than a culture that needs endless informal "workarounds" to get anything accomplished.

Culture is the lifeblood of an organization. It's the sum total of the history, people, and procedures that define the organization and its work. Bouchard and Pellet show how incongruent cultures breed low morale and low productivity, resulting in a devastating impact on the bottom line.

Operating under the belief that a congruent culture is a healthy culture and that a healthy culture breeds success, Bouchard and Pellet describe the tools and techniques they use to measure cultural congruence.

They prescribe a cultural-assessment process, such as their own Cultural Due Diligence, to take the temperature of your organization before you undertake any major change initiative. This diagnosis can illuminate the path to aligning your organization's culture so that it can successfully sustain change -- especially a major shift such as a merger or acquisition.

It's advice that no organization should ignore, because, as we all know... Shift Happens!

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