Clients and Testimonials
EMERGE International has assisted organizations of all sizes and industries to achieve their project and organizational goals.
Partial List of Clients: Cultural Transformation Projects
- Abbott Laboratories
- American Express
- Clinton Memorial Hospital
- C.R. Bard
- Eaton Corporation
- Excela Health Systems
- FGA, Inc.
- First National Bank
- Infinisource – Benefits Administrator
- Mayo Clinic Hospital
- Medicis Pharmaceuticals
- NCCI Holdings, Inc.
- Phoenix Children's Hospital
- Physicians Mutual Insurance Company
- Serck Services, Inc.
- Slidell Memorial Hospital
- The Solae Company
- United Way of Atlanta
- Yahoo!
Employer of Excellence Program: Companies that have used our survey tools
Tampa Bay Tribune program:
- Eastern Financial Florida Credit Union
- HomeBanc Mortgage Corporation/Tampa Bay Office
- The Children's Home
- Shaker Recruitment Advertising & Communications
- Bernard Hodes Group - Tampa
- WS Badcock Warehousing
- W.S. Badcock Corporation
- Lazzara Yacht Corp
- Tribridge, Inc.
- A-1 Temps
- YMCA of the Suncoast
- Busch Gardens / Adventure Island
- DriveTime Tampa
- WS Badcock Retail
Arizona Republic program:
- St. Joseph's Hospital and Medical Center
- DriveTime
- Enchantment Resort
- Troon Golf
- Nautilus Insurance Company
- Arizona Diamondbacks/Phoenix Suns
- Arizona Spine and Joint Hospital
- Groundskeeper
- CH2M Hill
San Francisco Chronicle program:
- Bingham McCutchen LLP
- Exelixis, Inc
- Accolo, Inc.
- Sybase, Inc.
- Pool Covers Inc.
- WBEABD Insurance & Financial Services
- Mercy High School
- Maguire/Maguire Incorporated
- CH2M HILL
- Advantage Performance GroupThe Performance Group of Northern California
Sample Client Goals
- Improve ROI of our recruitment and retention programs
- Increase in management collaboration and teamwork
- Enhanced/more efficient operational processes
- Enhanced leadership and managerial effectiveness
- Increase in commitment to attain strategic change initiatives
- Improved customer service levelsImproved employee retention and attraction
- Improved communicationImproved partnering across the organization
- Commitment to a shared future vision
- Improved competitive advantage
- Improved productivity levels
- Improved decision-making capabilities
Testimonials
As a turnaround CEO for over 25 years, I relied very heavily on employee surveys to guide me through the morass of cultural and labor issues; but never found a process that gave me meaningful information. Then I met the folks at EMERGE International and had the opportunity to administer their tool – the CHI - with five major clients. Each time I see the results of this process I continue to wish that this tool had been available to me when I was cruising through CEO’ville. It is really cool!!! They [the business advisors at EMERGE International] know culture and the impact it has on creating meaningful ‘shift’ in any size business. I recommend EMERGE International to anyone who wants to enjoy a high level of success in achieving business goals.
Andy Riddell, COO, Clinton Memorial Hospital
Lizz, great job facilitating for our group...I had to tell you – we just finished a 3 day workshop with our branch managers and just came up with our employment brand that will sit above our values (that are performance driven) and all other people related areas. Remembering that were dealing in the cooling, heat exchange industry and our company strap line is difference by degrees. Our Employment brand is (drum role) “Cool to be with, even when the Heat is on”. Thanks again!
Ceri Jones, CEO, Serck Services Inc.
We had just completed our new business plan that called for doubling our business in 5 years. While we enjoyed success over the years and had an excellent track record of retaining our core business clients, I needed to know if the present culture and skills of our managers and quite frankly my skills as the CEO would be able to absorb the demands of this growth.
I contacted the folks at Emerge International, explained our situation, and within 30 days we were able to strike a “benchmark” on the cultural readiness of FGA, Inc. Their CHI instrument was exactly what we needed. From the results, we re-examined our mission, values,and vision. Employees are now involved in all aspects of our business. Our values drive the culture and we now have an employee run Customer Service program. Even more importantly, we now have job descriptions that reflect the character, behavior, and performance measurements required to meet the demands of leading the organization.
We now have a Leadership Development Program in place for ALL managers and I have redefined my role as the CEO focusing on the visionary/business development aspects. Without this help from Emerge, we would not be able [7 months from implementation] tofocus on two very important opportunities on the table that will bring us more than ¾’s of the way towards our business goals. The folks at EMERGE know their business, they listen carefully, then meet your needs.
Frank Giannantonio, Founder/CEO, FGA, INC.
For years we have done face-to-face interviews when a client has asked us to do a climate assessment. We couldn’t find an online survey product that got to the root of the culture while allowing all employees access to the survey. Therefore, we always felt that you had to be there and talk to the people to get the truest sense of the pulse of the organization.
The CHI has met our needs. It gives us the best view of the client company health and in a form that all can understand. We have used the CHI with several of our client companies and the responses have been significant. It’s a perfect set up for us to deliver quality coaching that fits the organizational culture. I wish we had this option years ago!
Bob Johnson, Founder and CEO, Leadersearch Inc.
We were embarking on a major initiative and we decided to collaborate with an external partner. The folks from EMERGE International were key to the successful development of a comprehensive training and development strategy for our new hospital in Scottsdale, AZ. This was an extremely complex project and they were extremely detailed, dependable, forthright and well priced. One of the big consulting firms would have killed us financially. For me, I just stood back and let them do their work. I was very pleased.
Matt McElrath, Senior Human Resources Executive for Mayo Clinic, Arizona
My team and I were certainly challenged with the enormity and complexity of our global, lightening-speed project...in the midst of all this, we reached out to you [EMERGE] for guidance on performing a cultural assessment. You certainly stepped up to the challenge. You completely revised your existing approach to meet our very stringent budget; you re-invented the process because of the variety of constraints we presented; and you did this within our very tight timeframe; and, of course, all the time maintaining flexibility as things continued to change and evolve... and ALWAYS with a smile (wow, it was genuine too!).
Lisa Phelan, Director Human Resources, American Express
You couldn't find a more flexible, astute business partner. In the business of creating culture, EMERGE helped our organization to understand our current culture, create a map of where we should go, helped us prioritize and measure the impact of the initiatives we put in place.They provided us with a proven, time-tested survey that really measures culture. I felt comfortable going to my senior management team with this validated survey. They helped us marry the strategic needs of the business with the individual needs of our employees.
Lizz and her team helped us see the links between both. We were able to show our senior leaders how they could truly get the results they wanted through managing some of the key levers measured by the CHI in a way that would also drive business.They helped us connect our employees and leaders around the world. The CHI was administered online to more than 10 different countries, translated into 8 languages. This helped us to communicate our expectations of the intended culture, as well as take an international pulse on our current state.
We had some significant learnings which helped us to localize our communication strategies and action plans.In true business partner style they helped the internal HR team strengthen their relationships with the business leaders by training them on the development, administration, interpretation and follow-through of the CHI; EMERGE also gave us access to all survey data for one year following the administration of the survey. This allowed everyone easy access to key information that we were able to use not only to initially communicate the results, and initiate action plans, but also to make key decisions down the line.
The information we had about culture led the way for quicker, smarter, and results-driving decisions - in the best interests of our people, and our business. Just a few of the reasons why I would use EMERGE again, again, and again.
Erica Y. Howard, Former Director of Organizational Development, The Solae Company
EMERGE International's Cultural Health Indicator (CHI) identified critical improvement opportunities in the culture of our organization. We have seen a significant improvement in the attitudes and morale of our employees. It is not a coincidence that we have also seen greater business success. If you take care of your employees they will take care of your customers. Thanks EMERGE. We could not have done it without you.
Ginna M. Teachout, PHR CCP, Vice President Human Resources, Infinisource, Inc.
After hiring a new CEO, we updated our company mission, values and strategic objectives. We then used the CHI to:1.) See what parts of our culture were healthy and unhealthy, 2.) Define our current culture;3.) Determine whether we had any obstacles that would prevent us from achieving our new strategies.In doing so we were able to identify significant opportunities for improving our culture and we were able to implement key changes that have had a positive impact on improving our overall performance as a business.
Bradley Kitchens, Chief Human Resources Officer, NCCI Holdings, Inc.
Working with EMERGE International is like being part of a close family where everyone helps and looks out for each other. I've been a part of a large organization that worked very hard over a long period of time to successfully change their culture. Now that I am with EMERGE International I am helping others achieve that cultural change much more efficiently.
Denny Reichert, Business Advisor, EMERGE International
EMERGE International
502 Huntington Street
Huntington Beach, CA 92648
Phone (480) 595-9874
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